• +6221 5480888, 5483008

Do my files need to be in a specific format for printing purposes?2026-10-15T13:07:07+07:00

We recommend that files be submitted in PDF format, created using desktop publishing software such as Adobe InDesign or Adobe Illustrator; this helps minimize the risk of errors and ensures more stable text positioning. Our sales team or job coordinators would be happy to explain the process to you.

How do I upload the files I want to print?2026-10-15T13:06:11+07:00

Files prepared in PDF format can be submitted via a web-based file transfer service, a shared folder, or any other method that is convenient for you.

Does Gramedia Printing provide a print proof before mass production begins?2026-10-15T10:46:15+07:00

Yes, we provide a digital color proof—a printout produced on a printer configured to match the settings of the actual production press

Does Gramedia Printing provide editing or design revision services for books?2026-10-15T10:33:38+07:00

We do provide these services if you do not have a designer. However, the designs created are exclusively for projects printed at Gramedia Printing.

What design file formats are accepted for printing?2026-10-15T10:30:45+07:00

We accept PDF files generated from desktop publishing applications.

How long does it take to print my order?2026-10-15T10:27:27+07:00

Production time varies for each print job. This depends on factors such as the print format, number of copies, page count, design or finishing complexity, and so on.

How does Gramedia Printing ensure the quality of printed materials throughout the production process?2026-10-15T10:21:07+07:00

A quality control (QC) process is implemented at every stage of printing—from the moment we receive the file from the customer, all the way through to delivery to the customer’s location.

Does Gramedia Printing offer the option to print books with either a hardcover or a paperback binding?2026-10-15T10:09:13+07:00

Certainly. Our hardcover books are not produced manually; instead, they are crafted using machinery that ensures a neat, precise, and high-quality finish. What types of paper are available for printing projects at Gramedia Printing?

Can Gramedia Printing handle large-volume, urgent print orders—including bulk shipments—within a short timeframe?2026-10-15T10:07:54+07:00

We frequently receive orders that are highly time-sensitive; however, we can only accept them if they do not interfere with other orders already in our production queue.

What book sizes can be printed at Gramedia Printing?2026-10-15T10:05:21+07:00

Book sizes can be customized to meet your specific requirements. However, to ensure efficient paper usage—which also helps keep costs down—we typically provide recommendations for optimal sizing. Since paper comes in various types and grammages (thickness/weight), please consult with our Sales team or Job Coordinator regarding your specific needs.

What kind of items can be produced using the digital printing machines at Gramedia Printing?2026-10-15T09:53:59+07:00

Our print-on-demand output is highly diverse—ranging from books, flyers, and food boxes to large-scale posters and backdrops.

Does Gramedia Printing support special printing effects such as embossing, debossing, or spot UV?2026-10-15T09:49:16+07:00

Yes, our services cover almost all types of finishing options available for printed materials.

Are there options to add special covers or wrapping to the printed products?2026-10-15T09:46:19+07:00

Yes, our services cover almost every type of finishing available for printed materials.

Can I choose the type of book binding, such as spiral, perfect binding, or sewn binding?2026-10-15T09:43:18+07:00

Yes, you have a choice. We also provide consultation services to optimize production efficiency while maintaining high quality.

Are there printing options for small quantities or even a single copy?2026-10-15T09:42:09+07:00

Small-quantity orders are handled via Digital Printing.

Does Gramedia Printing offer matte or glossy finishes?2026-10-15T09:41:11+07:00

Yes, you have a choice. We also provide consultation services to optimize production efficiency while maintaining high quality.

What payment methods are available for publishers looking to print?2026-10-15T09:09:53+07:00

We accept payments via accounts at several leading Indonesian banks.

What additional services are available, such as packaging or direct delivery to bookstores?2026-10-15T09:08:45+07:00

Packaging and delivery can be tailored to your needs; please consult with our Sales team or Job Coordinator regarding your requirements.

Can I make payments in installments or according to a scheduled payment plan?2026-10-15T09:06:28+07:00

Please consult with our sales team regarding your financial requirements for your printing needs.

Can I track the status of my print order?2026-10-15T09:03:09+07:00

That is the role of a Job Coordinator—to help you understand the ongoing production process. This makes it easier for you to estimate when your print order will be completed.

What if there is an error or damage to the printed products I receive?2026-10-15T09:00:50+07:00

Gramedia Printing has a team that supports you every step of the way—from the initial print order through to delivery—and ensures reliable after-sales service.

What happens if printed products are damaged during shipping?2026-10-15T08:47:37+07:00

When shipping is handled by Gramedia Printing, the goods remain our responsibility until they are received—and even if damage is discovered after delivery.

What types of printing presses does Gramedia Printing use?2026-10-15T08:45:46+07:00

We use a wide variety of printing presses, all while ensuring consistent print quality.

Does Gramedia Printing employ eco-friendly or sustainable printing technologies?2026-10-15T08:44:44+07:00

We utilize technologies that optimize paper efficiency and ensure that the paper we use comes from production forests or industrial forest plantations.

Does Gramedia Printing use digital or offset printing presses?2026-10-15T08:43:55+07:00

We own and utilize both technologies.

Does Gramedia Printing utilize the latest printing technology to ensure top quality?2026-10-15T08:42:21+07:00

We ensure you receive the best quality by utilizing modern machinery. However, our greatest asset is our skilled workforce, whose expertise complements our machines to consistently produce high-quality products.

Do the printing presses at Gramedia Printing support full-color printing?2026-10-15T08:08:06+07:00

Yes, we have machines capable of full-color (4-color process) printing on both sides in a single pass, or printing with special 8-color process inks on one side of the paper.

How can one ensure print quality before deciding to place a large-volume order?

The print quality used as a reference for the customer is the “proof”—a ​​sample produced before mass production begins.

2026-10-15T13:08:06+07:00March 11, 2025||

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PT Gramedia 
Jl. Palmerah Selatan No. 22-28
Jakarta 10270 Indonesia
E : marketing@gramediaprinting.com
P : +6221 5480888, 5483008
W : +62 812 1100 6500


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